Stayed there on my motorcycle trip. After a long day of extreme hot weather we tried two other hotels that had rooms however the rooms they had did not have Air Conditioning. We thankfully found this hotel and the room was exceptionally clean and cool. The beds were very comfortable and we were able to squeeze into the bistro for supper where we received a fantastic meal. I am on the website now because I am booking four rooms for a couples trip next June! See you then,
Worst experience ever! Booked a 2 nights stay for my father online. Paid online, many back and forth emails to make sure it will be charged on my card and everything is good. They stayed one night, and were informed the next morning that the elevator isnt working and they have to leave if they cant use the stairs. They didnt offer lower floors or to change their rooms. Driving an 1:30 min to get there and this is what we got. No apologies nothing. When I was informed by my dad I called them right away and guess what! No apologies again, just that its what happened and you get reimbursed for the second night!! Are you serious?? Shame on you . Such a waste of time to choose this place. Never again. The reception people should learn some manners and customer service! Specially the guy named Jackson who I talked to. Please learn how to talk to a paying customer. Apologizing is the simplest thing you could do ! Their customer service was the worst I have ever received and I own a business myself and travel a lot due to my job so I know what a good customer service is. and to answer to your response! No there was no language barrier! This was what I was told as well over the phone that if they cant use the stairs, there is no other available rooms. Please do not make up an excuses-Im sorry for choosing your location for my parents anniversary - it was a big mistake! And no there was no apologies from your employee and I even mentioned this to him over the phone. This is now done and over,and only a very a bad memory for us.
Junior suite with private balcony. Rooms and amenities were good. Everything was clean, descent, staff were courteous and professional. It was our second time at this hotel. Unfortunately, they put us on the second floor below some very noisy people! We paid a little extra for the private balcony facing the beach too, was a bit disappointed. Heard lots of stomping in the evening and late at night... would have rated 5 stars if it were quieter. Still would consider this hotel for a third time... We will see.
ONE OF THE NICEST PLACES THAT WE HAVE STAYED UP. Just came for the night and it was amazing, mentioned that it was our anniversary and received a box of chocolates! Rooms are huge and extremely clean. Easy check in/out with easy parking to. Staff are unbelievably helpful and location is perfect! 3 mins from everything! Some good food places around to. Super happy with our stay and would definitely come again.
We had an excellent stay. We are returning guests with multiple visits over the years. The staff are wonderful, friendly and helpful. The room we always reserve was as it always is, splendid. I recommend this hotel to everyone I talk to.
Harrison Beach Hotel is a Canadian Lodging based in Harrison Hot Springs, British Columbia. Harrison Beach Hotel is located at 160 Esplanade Ave, Harrison Hot Springs, BC V0M 1K0, Canada.
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